Shipping

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Wondering overall how long it will take to get your order?

Our products can take 7-20 Days from the date of purchase.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer process the orders, which takes an additional 2–4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

 

Shipping Rates Below.

Name
Range
Rate amount
Standard Shipping
0 kg – 5 kg
$5.00
Heavy Goods Shipping
5 kg – 20 kg
$10.00

 

 

 

Please note that products may come at different times, this is due to having our products based in different factories across the world.

Why would they not come from the one location?

Because different manufactures specialize in different items and we have picked only the best for our babes.

 

Tracking your order

If you would like to track your order you can contact us at citruslemon.store@gmail.com and we will request a tracking code for you.

 

Delivery Cost

All orders are charged in US Dollars ($US). The currency conversion will estimate the total cost in your local currency, however you will be charged in $US

 

Import Charges

The customer is responsible for any/all custom or import charges. Please contact our customer service team regarding any shipment or import charges.

 


*Items within orders may be sent separately